Privacy Policy

Privacy Policy

Last Updated: September 2026

At CC Cosmetics, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights under UK data protection law.

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Who We Are

CC Cosmetics Ltd
Company Number: 15540476
7a Phillip House
Honiton Road
Exeter
Devon
EX1 3RU

Email: contact@cc-cosmetics.co.uk

CC Cosmetics Ltd is responsible for the personal information we collect and use.

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Information We Collect

Depending on how you interact with us, we may collect:

• Name

• Date of birth

• Postal address

• Telephone number

• Email address

• Medical history relevant to your treatment

• Medication, allergies and other health information

• Consultation, consent and treatment records

• Before and after photographs

• Payment and transaction information

• Appointment and booking information

• Communications with us

• Website usage information, including cookies and analytics

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How We Use Your Information

We may use your personal information to:

• Manage appointments and bookings

• Assess your suitability for treatment

• Provide safe and appropriate aesthetic treatments

• Maintain consultation, consent and treatment records

• Provide aftercare and respond to treatment-related concerns

• Contact you about appointments or enquiries

• Process payments

• Meet our legal, insurance and professional obligations

• Improve our services and website

• Send marketing communications where you have chosen to receive them

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Our Lawful Basis for Using Your Information

We only use your personal information where we have a lawful reason to do so.

Depending on the circumstances, this may include:

• Contract – where information is needed to provide services you have requested

• Legal obligation – where we are required to keep or disclose information by law

• Legitimate interests – where necessary for the safe and effective operation of our business

• Consent – where you have specifically agreed to a particular use of your information

Health information is classed as special category data and receives additional protection under UK data protection law. We only collect and use health information where it is necessary for your treatment and where an appropriate legal condition applies.

 

Medical and Treatment Records

To provide safe aesthetic treatments, we maintain appropriate consultation, consent and treatment records.

These may include your medical history, medications, allergies, treatment details, products used, treatment areas, practitioner notes and aftercare information.

You must provide accurate and up-to-date medical information so that we can assess whether treatment is suitable for you.

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Photography

Before and after photographs may be taken where appropriate to document your treatment and monitor progress.

Clinical photographs may form part of your treatment record.

Photographs will only be used for marketing, social media or promotional purposes where you have separately agreed to this.

You may withdraw consent for future marketing use of your photographs at any time by contacting us.

 

Sharing Your Information

We will never sell your personal information.

Where necessary, information may be shared with trusted organisations that help us operate our business, including:

• Booking and appointment providers

• Payment providers

• IT and website providers

• Professional advisers

• Insurers

• Prescribers or other professionals involved in your care where appropriate

• Authorities or regulators where disclosure is required by law

We only share information where necessary and expect organisations handling personal data on our behalf to protect it appropriately.

 

How Long We Keep Your Information

We only keep personal information for as long as necessary for the purpose it was collected, including meeting legal, insurance and professional record-keeping requirements.

Different types of information may be retained for different periods.

When information is no longer required, it will be securely deleted or disposed of.

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Cookies & Website Analytics

Our website uses cookies and similar technologies to help the website function and understand how visitors use it.

Some cookies are essential for the operation of the website.

Non-essential cookies, including analytics cookies, will only be used where the appropriate consent has been provided through our cookie settings.

You can change your cookie preferences through the website cookie controls or your browser settings.

The ICO requires consent for non-essential analytics cookies.

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Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate business or treatment purposes.

Although we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

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Your Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Request restriction of processing

• Object to certain types of processing

• Request transfer of certain information

• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

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Marketing

We will only send marketing communications where we have an appropriate legal basis to do so.

You can unsubscribe from marketing emails or messages at any time.

Withdrawing from marketing will not affect important communications relating to appointments, treatment or aftercare.

 

Third-Party Websites

Our website may contain links to external websites.

CC Cosmetics is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

 

Complaints About Your Personal Information

If you have concerns about how we have handled your personal information, please contact us first so we can try to resolve the matter.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection. The ICO specifically recommends that privacy notices explain this right.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations.

Any updated version will be published on this page with a revised Last Updated date.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

CC Cosmetics Ltd
7a Phillip House
Honiton Road
Exeter
Devon
EX1 3RU

Email: contact@cc-cosmetics.co.uk
Phone: 07943 730864